Similar issue here. I ordered Allure in November as part of the promotion. Not only did I not receive the Sunday Riley gift (and I was one of the first to order under the promotion) but I didn’t get my November box, either. I called customer service and their answer is a big “I don’t know,” so I’ve cancelled again. Sorry, @lizcadman , you’re not getting any more commissions off me because this promotion was garbage and I don’t trust the next one not to be garbage, too.
Horrible service!!! I signed up for December on the 6th and didn't receive my box until the 27th. I was not happy with items and decided to cancel my subscription. They wouldn't answer the phone so I sent an email. They charged my credit card today!! I called to complain and they told me that because of the holidays they probably haven't even gotten to my email yet and can't refund me for January even though they haven't sent the box yet. I told the customer service rep (Nick) that I wanted a refund. He said he couldn't give me one until the box was sent and I sent it back!! WOW!! Horrible!! Now i have to dispute the charge with my credit card company!! Don't order from Allure!!!!

This vegan formula combines vitamin C (Dr. Idriss's go-to antioxidant for fighting under-eye swelling) with ultra-soothing aloe vera and a blend of hydrating components (like hyaluronic acid and sunflower oil) to coddle the delicate skin under your eyes. Plus, unlike thick creams that feel heavy or oily, this lightweight formula absorbs into your skin with ease.
Overdoing it in the sun can make the skin around your eyes sag and wrinkle as well as cause dehydration of the skin. A mineral-based or homemade sunscreen, a good pair of UV-protected sunglasses, and a hat can do wonders to help protect your face from those harmful rays, ultimately keeping the skin around the eyes from wrinkling and darkening due to the effects of the sun.
Here’s another way your fridge can come in handy: Store a few metal spoons inside. When you find yourself with a little free time, perhaps while you’re watching an episode of your favorite TV show, grab two chilled spoons from the fridge and place them on your under-eye bags. The spoons will work in a similar manner to your refrigerated eye cream, helping to de-puff.
If you are fighting both the early signs of aging and the remnants of adolescence – i.e., breakouts, then this is a superb choice for you. The LiftActive cream is non-comedogenic, meaning it will not block your pores and lead to acne and breakouts. Plus, the mineral water can help restore a healthy pH level in your skin, meaning your skin becomes more healthy overall. By restoring your skin’s health, you may find you are more resilient against acne as well – it’s a win-win!
The very best way to tackle wrinkles is to prevent them in the first place. Everyone we spoke to — dermatologists and chemists alike — noted that the most important wrinkle-fighting product you should own is sunscreen. And not just any sunscreen: a broad-spectrum sunscreen with an SPF of 30 (as we learned when reviewing the best sunscreen). Stick with SPF 30; wear it every single day; and reapply as often as the instructions tell you to.

I signed up for allure with the SR promotion. I’d been charged for the first two boxes like everyone else. I got a shipment notice Friday, and the November box identical to spoilers was delivered today. No SR or mystery gift inside, but I’m guessing that will come separately, even though the insert said if it was my first month, the new member gift would be inside.
Notably, The Ordinary is the only one of our finalists to have two types of retinoids on its ingredient list: a retinol and a retinoate. This means that it may be a little stronger than our other picks. And, in fact, it was the only formula where our testers noticed a light burning sensation after application. It's not unusual for retinoids to cause stinging, itching, or tenderness, and it's usually a sign to cut back on your use: Only apply the product once every two or three days while your skin adjusts, and monitor your reaction over the course of a few weeks. If your skin continues to react poorly, take it as a sign to choose a gentler formula or consult with your dermatologist for other options.
Like creams, serums can be easy to use and highly effective, depending on the formula. Some serums use botanical antioxidants to treat under eye bags. The antioxidants help to prevent collagen damage, maintain the skin’s elasticity and brighten skin pigmentation. Others contain hyaluronic acid or retinol. Retinol, while highly useful for fighting wrinkles and producing collagen, can be harsh on the sensitive eye area, so always test it first. No matter which serum you pick, try to choose one in a rollerball tube for an easy application that also helps disperse fluid build-up.

Vitamin A and its derivatives (retinoids) are the most prevalent anti-aging ingredients on the market today. Tretinoin, a retinoid approved by the Food and Drug Administration (FDA), is only available by prescription. And although there is ample scientific evidence that shows the ability of retinoids to have a positive effect on cell gene rearrangements, fibroblast activity, and collagen synthesis, studies proving cosmetic benefits with statistical significance are lacking.


Limit blue light exposure at night. Recent studies reveal that blue light emitted by electronic devices damages your skin perhaps even more so than UV. It also disrupts your sleep cycle–all in all, I notice that staring into my laptop late at night spells disaster for my eye area the next morning. Activate warm-light display on your laptop and phone after sundown. Close your electronics as early as possible at night and read a book instead, if you need to wind down!

AHAs save the day by dissolving lipids, the adhesive that clings to old cells. This exfoliation process allows old cells to be sloughed away and alerts our bodies to make new cells as a replacement, resulting in fresher, younger-looking skin. There are many types of AHAs in nature, but glycolic acid and lactic acid have the ability to penetrate skin, so those are the two we targeted to find the best anti-aging cream.

This box looks amazing! They gave us that full sized Sunday Riley CEO cream last January and now this January we get a full brand new Dave oil from Sunday Riley! That alone makes the box for me. Along with the other SR product and eyeshadow stick, this is a home run all the way around. They’re definitely starting off the year absolutely killing it and beating out all the other sub boxes with this curation!
There are three different types of acids in this nighttime treatment: alpha hydroxy, beta hydroxy, and flower acids. The result? The perfect combination of exfoliating, pore-reducing, and skin-clarifying benefits. The addition of hyaluronic acid and honey ensure your complexion never feels stripped, just soft and smooth. Use it two to three times per week, gradually increasing the frequency.
Anyone who works a job that has any kind of stress level knows that the constant "no sleep" situation is so real. You've probably Googled "how to get rid of bags under eyes" on more than one occasion, and you'd do almost anything (save cut off an arm) to get rid of them. And even after you've tried a million expensive treatments, they usually come back.
A: The best “anti-aging” product is sunblock, and that should be applied to the face daily as young as possible! In individuals with dry skin a daily moisturizer, serum, and eye cream should be started in the early 20s. If the individual has oily skin, traditional anti-aging products can start in their 30s, but most likely they will be using a retinol product to combat acne breakouts, so they are already using preventative measures.

EDITOR’S CHOICE: If you are looking for an effective, but affordable anti-aging cream, look no further than the LiftActiv Supreme. It is made by Vichy – the number 1 anti-aging brand in European pharmacies and is enriched with their signature mineral-rich volcanic water. It also contains a skin-boosting, plant-derived sugar and a powerful antioxidant to improve and promote your skin’s resilience against aging, without blocking your pores and causing breakouts. Vichy gives you the highest standards and has proven to produce long-lasting results in as little as 4 weeks! It sure sounds too good to be true, but the clinical results speak for themselves. This really is a luxurious, effective yet affordable anti-aging cream.
"If your skin has lost it's freshness and your expression lines are starting to appear more obvious, try this. The vitamin A in this cream will help with cell turnover making your skin appear smooth, soft and fresh. Hyaluronic acid will give your skin instant and long-lasting hydration. Just remember to use an SPF during the day when using any creams, serums and lotions with vitamin A” said Cinthia Lomeli, whose celebrity clients include Sean Diddy Combs, French Montana, Cassie Ventura, Yael Grobglas and Diana Madison.
The company submitted data to the FDA from five clinical trials, which revealed moderate improvement in fine wrinkling in only 29 of 279 participants who applied tretinoin and sunscreen (compared with 3% in the control group, which used comprehensive sun protection only). Of those that used sun protection and tretinoin, 76% saw minimal improvement, no change or even worsened (compared to 88% of the control group).  All individuals within these five clinical trials had lighter skin types (Fitzpatrick Skin Types I – III.) A single study of 107 darkly pigmented subjects (Fitzpatrick Skin Types IV-VI) performed even worse. Of subjects who only used comprehensive sun protection, 49% demonstrated minimal or mild improvement in fine facial wrinkling. When compared to subjects who applied tretinoin and sunscreen only 29% showed improvement;
This serum focuses on the retinol contained within, because that is the ingredient that will stimulate the collagen production and therefore tighten your skin. But the other ingredients included in this serum will have an equally noticeable effect. The hyaluronic acid will hydrate your skin for an incredible length of time and that will leave you seeing smoothed out wrinkles and plumped skin. The aloe vera and Vitamin E will protect your skin from harmful UV rays and provide antioxidants to fight off free radical damage.
Subscribed to the beauty box via MSA in early August, inputted a different shipping and billing address and they shipped it to my billing address anyway. I called and asked Allure why would they ask for that information if they're going to ship it to the billing address regardless, and they said that there are multiple ways to sign up and usually it defaults to the billing address, even if the shipping option is specified (so why even ask for shipping if that's the case? remove the option?). I contacted them multiple times via phone to see when they would send my beauty box (to the correct address this time). I was originally told 5-10 business days. After ten business days with no box, I reached back out and this time spoke to a manager. She was understanding, refunded my money, said she would send it out again but she informed me they only ship boxes out ONCE A MONTH. it would be 21-30 days for me to receive that box.
Over the course of 12 hours I have gotten 3 conflicting emails from Allure regarding my January box. First I was told they cancelled my box and refunded my money, then they told me they are running behind and i will get in next week, then i get an oopsie we sent you wrong information i have been charged and they will send out a tracking number next week.
“This serum was created as an alternative to hydroquinone for people suffering from brown spots and fine lines. But it’s safe to use long term because it doesn’t bleach the surrounding skin. It’s also packed with powerful anti-aging ingredients like kojic acid and licorice root extract, which fight free radicals that damage collagen. I just love this product and my friends and patients love it, too! It can be applied once or twice a day, just be sure to use sunscreen with this product,” says Dr. Dina Strachan, M.D., a New York City-based dermatologist.
I'm living in France and I offered a one year subscription to my sister in law who lives in Las Vegas in December 23, 2017. Allure Box has charged my bank account for the total amount of the subscription and I've received an order confirmation without any order number, since then (we are now mid January) I absolutely have no news about the shipment of any box although it is mentioned on their FAQ "If you are a new subscriber, your box will ship no later than 10 days after sign up". I wrote a complaint to BEAUTYBOX@ALLURE.COM on Jan 2nd and never got any response either. I call it robbery and now I'm about to contact my bank to oppose the payment as an fraud. I'm so unhappy I needed to share this very bad experience.
• I did not like anything in my box: Our editors work to inform you of and introduce you to the best products each month, and while Allure is the beauty expert, we understand that everyone's beauty routine is different. Some products may be a better fit to some more than others, but that's part of the fun and part of the service our editors provide: helping you learn about new products. We encourage you to share your samples with your friends, and hopefully next month's box will include products you will enjoy! There are some great forums online for sample exchanging, and we hope you reach out to other subscribers to swap for something you'll love.
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