Awesome Box, Bad Customer Service! I gave the Allure Beauty Box a try for a year and while 8/10 times I loved the items I was mailed, the customer service and lack there of was a deal breaker for me. When they send out the 'spoiler' email it was always without a link, the tracking number came more often than not after my package arrived and after January's huge SNAFU (first they send out a mass email that they have canceled your order, then they send another that reads they have refunded your money and will be sending out a free box, but when this message is opened it says nothing of the sort, and finally an "oops" message stating the box will ship "soon" which for me was another 2 weeks. I decided to cancel my subscription, because what should be a fun, enjoyable treat was becoming nothing but stress.
The Nubian By Juvia's box was a mess. It was crushed or something. The box itself was fine but unusable. When I opened it and powder come pouring out all over the place nothing else was like that. Seems someone either made a mistake or didn't care. Very unhappy about it. Is it possible you can send another one? I'd be happy to send the mess back to You if You would like.
I subscribed to the Beauty Box and they took the money out and for 2 weeks I didn't get any sort of confirmation. So I emailed them and 1 week later they responded with just saying it will soon be shipped out. The following month I still didn't receive it and all they said was, "Sorry for inconvenience but it was shipped and nothing we can do at this point." My friend received her box and the bag was broken and one other product and they never replaced it. I cancelled my subscription and went through my bank to get my money back because they did not even respond after that.
"I added it to my routine (Cetaphil wash, The Ordinary Glycolic Acid Toner, and Corsx Snail serum, on a weekly basis). This is the third week and I have noticed a huge diminishing in my uneven skin tone and acne scarring. I look younger and my skin glows after. It doesn’t burn like stronger peels and my skin only slightly reddens after." —Alexandra Snyder
Amazon had some sort of sale so I signed for a few subscriptions to see if anything was worth it. After the first month, the only one I kept was Allure. I'm a serious skincare person and a terrible make-up person but the box had a nice blend of both -- enough make-up for me to play with and some good skincare stuff/brands I hadn't seen. The second month I got an envelope in the mail and it's a single Kat Von D lipliner -- I'm not a fan of her make-up line and thought 'yep, this is it, subscription boxes suck' and canceled. Tonight, I got home and there's a proper box with some great make-up and two different face oils to try (and seriously, no joke, I was googling face oils today). So I signed back up and am now writing this review.
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