Same! I only see a reference to the refund and free box in the preview of the e-mail while I’m looking at my entire mailbox. If I open the message, the subject says nothing about a refund and free box, and the body of the e-mail just says they apologize for the shipping delay. I’m not optimistic the refund and bonus box will really happen. I think that part may have been a mistake.
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It was pretty eye-opening (wink) to learn the differences between bags and puffy eyes and dark circles, since so many of us think we have them—even when sometimes we don't. I'm quite aware that $100 eye creams aren't for everyone (ditto for $1,000 fillers and other medical cosmetic procedures!), and for my own purposes, I'm likely going to stick with my already fairly intensive skincare regimen, rather than adding new products to the mix. I will rely on color correcting makeup and concealers when I'm looking for a quick bandaid for what seems to be a fact of life for most of us.