Awesome Box, Bad Customer Service! I gave the Allure Beauty Box a try for a year and while 8/10 times I loved the items I was mailed, the customer service and lack there of was a deal breaker for me. When they send out the 'spoiler' email it was always without a link, the tracking number came more often than not after my package arrived and after January's huge SNAFU (first they send out a mass email that they have canceled your order, then they send another that reads they have refunded your money and will be sending out a free box, but when this message is opened it says nothing of the sort, and finally an "oops" message stating the box will ship "soon" which for me was another 2 weeks. I decided to cancel my subscription, because what should be a fun, enjoyable treat was becoming nothing but stress.
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I called them, didn’t mention the emails but said I wanted to cancel. The rep asked why I said $15 was too expensive for my budget. She offered me either 4 months at $12 each, a free box (said it was a bonus box? from several months back that others got.) She didn’t say what was in it. 3rd opinion was a free makeup bag. Then she told me what’s in the February bag. I should have just cancelled but took the $12 for 4 months. Figured I’d do that since it’s buy 3/get one free basically.
The skin-care internet is full of dubious DIY remedies, but the ones that suggest black tea as an under-eye bag treatment actually hold weight. The caffeine in black tea is considered a “vasoconstrictor,” meaning that it’s capable of temporarily shrinking the size of blood vessels. Studies also indicate that the topical application of caffeine smooths skin, which is why caffeine is often found in cellulite creams. These two factors work in tandem to help your eyes look a lot less puffy.
This vegan formula combines vitamin C (Dr. Idriss's go-to antioxidant for fighting under-eye swelling) with ultra-soothing aloe vera and a blend of hydrating components (like hyaluronic acid and sunflower oil) to coddle the delicate skin under your eyes. Plus, unlike thick creams that feel heavy or oily, this lightweight formula absorbs into your skin with ease.
I signed up on Dec 17, money came out of my account on Dec 18, but I still have no box. I haven’t’ even been charged for January yet and I’ve heard not a peep from Allure. I’ll be calling to cancel on my lunch break. Seems to me as they are picking and choosing who they will email and who they won’t. Going a month without hearing anything is not cool. Since they haven’t shipped anything, they can just give me my money back.
So I received the same email early this morning about the title line being a refund and bonus box, but then when I open the body of the email it says that there was a shipping delay and my January box would be shipping next week. I will be a little upset if I don’t receive the Sunday Riley products and a bunch of random crap in a box since I signed up in December and my payment posted on 01/04 for January. I am also expecting a box from Amazon, it says that one has shipped, has anyone received their box from Amazon yet? and If so did it have the SR products in it?
Allure has really been cranking out the spoilers! I really appreciate that, it gives me something to look forward to. I’m in love with January and will use everything in that box, plus I’ll order an extra. February is not as exciting, but still really good! I’ll definitely try the mascara with all of you raving about it and I’m excited to try a clear brow gel since I never have. I always find at least one really good product in Allure every single month. I can’t say the same about my other subs.

Under-eye bags are a common cosmetic condition where dark circles form just below your lower eyelids. Though not particularly stylish, these bags are typically harmless and caused by things like age, allergies, and a lack of sleep. If you want to get rid of your under-eye bags, there are a number of short-term, long-term, and cosmetic solutions at your disposal.
Unlike some anti-aging creams that only intended for people with certain skin types (moisture-rich for dry skin, quick-absorbing for oily skin), Cindy Crawford’s Meaningful Beauty Beyond collagen cream was manufactured for folks of every skin type! Whether you have super oily skin that is prone to breakouts, dry skin that tends to flake when you skip a day or two of moisturizing, or combination skin that falls somewhere in between, this nighttime repairing cream is for you!
Successful subscription-box companies, including Birchbox, Dollar Shave Club and Stitch Fix, have taken a “customer-first approach,” said Tien Tzuo, founder and CEO of Zuora, a software company specializing in subscription businesses, in an email. These companies have also created “fun, compelling subscription experiences that get smarter and smarter over time.” Part of that, Tzuo said, was the importance of a consumer brand knowing and understanding their customer.

“I have dry skin, but I also tend to break out if I layer on a night cream that's too rich. This product provides the perfect solution — I simply take a quarter size of my night cream, add a few drops of this serum, and smooth it onto my face, neck and cheeks. Whatever’s left goes on my hands. It basically supercharges my moisturizer, giving me more hydrated skin without clogging my pores. I tell people using these two products together freezes my skin in time,” says Dr. Whitney Bowe, M.D., a New York-based dermatologist.
The gold-standard anti-aging ingredient retinol, which stimulates cell turnover to boost collagen, is the powerhouse in this serum, dispensed as a special foam for faster absorption. "This faded the dark spots on my cheeks and plumped both my fine and my deep lines," a tester said. "I got compliments on how even-toned and bright my skin was," another glowed. After four weeks of use, 76% of testers saw diminished lines and wrinkles, and we measured a nearly 10% reduction in UV spots in the Lab test, with little to no irritation.
The least expensive of the top trio of eye creams, Eau Thermale Avène Rétrinal Eyes Eye Contour Care was just as moisturizing as our gold winner and earned kudos from satisfied testers for its nongreasy, fast-absorbing formula. However, dermatologists recommend that if dark circles are your primary concern, invest in a good concealer. Topical lotions are ineffective at treating them.

One recurring theme you will notice in most wrinkle creams is an intense hydration component. That’s because most visible damage can be attributed to a dehydrated skin, and the simple act of properly re-hydrating can have a huge impact. As years go on, your skin is more difficult to keep hydrated, and the hyaluronic acid in this cream acts to repair dehydrated and damaged skin tissue.

This box looks amazing! They gave us that full sized Sunday Riley CEO cream last January and now this January we get a full brand new Dave oil from Sunday Riley! That alone makes the box for me. Along with the other SR product and eyeshadow stick, this is a home run all the way around. They’re definitely starting off the year absolutely killing it and beating out all the other sub boxes with this curation!
In a previous Health interview, dermatologist Jessica Krant MD, recommended this product for those looking to start using a retinol product, explaining that "the ingredients are of good quality and I have never had anyone complain about any skin reaction or difficulty managing this retinol." It packs hyaluronic acid to boost moisture while also erasing fine lines.
• Our editors work to inform you of and introduce you to the best products each month, and while Allure is the beauty expert, we understand that everyone's beauty routine is different. Some products may be a better fit to some more than others, but that's part of the fun and part of the service our editors provide: helping you learn about new products. We encourage you to share your samples with your friends, and hopefully next month's box will include products you will enjoy! There are some great forums online for sample exchanging, and we hope you reach out to other subscribers to swap for something you'll love.
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