Ok I just got off the phone with customer service regarding the delay of the box and the email. I received this email and was pretty confused. Customer service states the email was a glitch, it was a mistake and should never have gone out. There are no replacement boxes or refunds, that the January boxes have not mailed out because they are waiting on the products to arrive. (Which seems strange and inaccurate because I literally just read in this feed where a lady already recieved her box with the Sunday Riley products). I really hate to act entitled, but I’ve been with Allure for years now, if it is in fact a screw up they have a duty to tell us, and they have a duty to fulfil subscriptions by seniority.
At first glance, you may be inclined to think that the NuFACE Collagen Booster Copper Complex has fallen victim to the age-old problem in the beauty industry: artificial dyes. Its blue-ish hue can be surprising at first, but don’t be deceived; this color is a naturally-occurring chemical reaction from the copper inside the formula! This multi-use collagen cream is completely free from artificial dyes and is filled with active ingredients extracts for a more natural approach to the fight against aging.

While ROC does contain retinoids and AHAs, the two most important anti-wrinkle ingredients, it’s missing sodium hyaluronate, our favorite moisturizing ingredient. An easy work-around is to add a face moisturizer to your routine — preferably one that does contain sodium hyaluronate. (Both our top picks for best face moisturizer feature it, if you need a recommendation.)
• I did not like anything in my box: Our editors work to inform you of and introduce you to the best products each month, and while Allure is the beauty expert, we understand that everyone's beauty routine is different. Some products may be a better fit to some more than others, but that's part of the fun and part of the service our editors provide: helping you learn about new products. We encourage you to share your samples with your friends, and hopefully next month's box will include products you will enjoy! There are some great forums online for sample exchanging, and we hope you reach out to other subscribers to swap for something you'll love.
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