I’ve been a subscriber to the Allure Beauty Box for almost a year now! It’s always exciting to open the box and have no idea what’s in it, and I’ve been happy with everything I have received so far! On the downside, shipping can take foreverrrrr, but that’s the only bad thing I can really think of! I’ve had no issues with customer service either. No plans on cancelling this box anytime soon!😊
I have ordered from 3 other box subscriptions, trying each to see which fits me best. I placed an order for the Beauty Box and 6 month magazine subscription together at a discounted rate. After checking out the site and learning that there is no profile to select your skin color/tone or any preferences - I decided this box was not going to be for me. I emailed customer service 4 times asking them to cancel. I got an automatic response each time stating they would get back with me in 3-5 business days. Never happened.
Awesome Box, Bad Customer Service! I gave the Allure Beauty Box a try for a year and while 8/10 times I loved the items I was mailed, the customer service and lack there of was a deal breaker for me. When they send out the 'spoiler' email it was always without a link, the tracking number came more often than not after my package arrived and after January's huge SNAFU (first they send out a mass email that they have canceled your order, then they send another that reads they have refunded your money and will be sending out a free box, but when this message is opened it says nothing of the sort, and finally an "oops" message stating the box will ship "soon" which for me was another 2 weeks. I decided to cancel my subscription, because what should be a fun, enjoyable treat was becoming nothing but stress.
I am a fan of this subsciption box, I am pleasantly surprised by this little box when it arrives. It is a good price for the amount & quality of products. I subtracted a star because it would be perfect if you could set the color scheme of the products. When something arrives in a color I can’t wear, I’m stuck with it. So far one lip color I’ve received is not good on me, but I will give to a friend. Many products are either skin care/hair care/nail care, so color is a non issue & that’s great. Most of the colored items have been good, but, not all. I do love opening the box to see what kind of treasure it holds. I also love the little piece of literature that explains each product. Overall it’s a fun, sweet little treat I’ve given myself & always a high point when I find it waiting in my mailbox.