Ok I just got off the phone with customer service regarding the delay of the box and the email. I received this email and was pretty confused. Customer service states the email was a glitch, it was a mistake and should never have gone out. There are no replacement boxes or refunds, that the January boxes have not mailed out because they are waiting on the products to arrive. (Which seems strange and inaccurate because I literally just read in this feed where a lady already recieved her box with the Sunday Riley products). I really hate to act entitled, but I’ve been with Allure for years now, if it is in fact a screw up they have a duty to tell us, and they have a duty to fulfil subscriptions by seniority.
Anyone who works a job that has any kind of stress level knows that the constant "no sleep" situation is so real. You've probably Googled "how to get rid of bags under eyes" on more than one occasion, and you'd do almost anything (save cut off an arm) to get rid of them. And even after you've tried a million expensive treatments, they usually come back.
“While there are many expensive skin care treatments on the market, nothing is better at preventing both skin cancer and premature skin aging than sunscreen. Studies have shown time and time again that regular use of sunscreens prevents the development of skin cancers, including melanomas, which can be potentially fatal. In one recent yearlong study, regular sunscreen use was even shown to improve the cosmetic appearance of the skin, likely because protective skin was able to heal itself. The best treatment for aging skin is preventing ultraviolet light damage to begin with. Skipping one day will not result in too much loss, but if you regularly take a pass, your skin will ultimately pay the price.
Over the course of 12 hours I have gotten 3 conflicting emails from Allure regarding my January box. First I was told they cancelled my box and refunded my money, then they told me they are running behind and i will get in next week, then i get an oopsie we sent you wrong information i have been charged and they will send out a tracking number next week.
I signed up on Dec 17, money came out of my account on Dec 18, but I still have no box. I haven’t’ even been charged for January yet and I’ve heard not a peep from Allure. I’ll be calling to cancel on my lunch break. Seems to me as they are picking and choosing who they will email and who they won’t. Going a month without hearing anything is not cool. Since they haven’t shipped anything, they can just give me my money back.
Over the course of 12 hours I have gotten 3 conflicting emails from Allure regarding my January box. First I was told they cancelled my box and refunded my money, then they told me they are running behind and i will get in next week, then i get an oopsie we sent you wrong information i have been charged and they will send out a tracking number next week.
Subscribed to the beauty box via MSA in early August, inputted a different shipping and billing address and they shipped it to my billing address anyway. I called and asked Allure why would they ask for that information if they're going to ship it to the billing address regardless, and they said that there are multiple ways to sign up and usually it defaults to the billing address, even if the shipping option is specified (so why even ask for shipping if that's the case? remove the option?). I contacted them multiple times via phone to see when they would send my beauty box (to the correct address this time). I was originally told 5-10 business days. After ten business days with no box, I reached back out and this time spoke to a manager. She was understanding, refunded my money, said she would send it out again but she informed me they only ship boxes out ONCE A MONTH. it would be 21-30 days for me to receive that box.
It’s tough to be consistent when you won’t see results for weeks, months, or sometimes even years. But keep the faith. A wrinkle cream with the right ingredients will ultimately keep you looking younger. “These products won’t work if you don’t use them consistently for several weeks,” says Dr. Ford. “Try taking a selfie at the beginning of treatment and again at 90 days,” she recommends. “See if change is occurring: your freckles should be lighter, wrinkles should be less noticeable, and your skin more radiant.”
“While there are many expensive skin care treatments on the market, nothing is better at preventing both skin cancer and premature skin aging than sunscreen. Studies have shown time and time again that regular use of sunscreens prevents the development of skin cancers, including melanomas, which can be potentially fatal. In one recent yearlong study, regular sunscreen use was even shown to improve the cosmetic appearance of the skin, likely because protective skin was able to heal itself. The best treatment for aging skin is preventing ultraviolet light damage to begin with. Skipping one day will not result in too much loss, but if you regularly take a pass, your skin will ultimately pay the price.

This night cream targets the three most visible effects of aging to your skin by smoothing wrinkles, evening skin tone, and improving skin tone. In order to do this as effectively as it does, Neutrogena has created a formula specifically for these tasks called Hexinol. Among the ingredients in this cream are some we recognize for the task; Vitamin C and shea butter.


Best for normal, dry, sensitive, and combination skin, this lightweight anti-aging cream isn't the type that's going to make you look shiny all day. After applying, it leaves you with a nice matte finish — and meanwhile, it's doing some serious wrinkle-fighting with key ingredients like vine resveratrol for firmness and micro hyaluronic acids for volume.


Horrible service!!! I signed up for December on the 6th and didn't receive my box until the 27th. I was not happy with items and decided to cancel my subscription. They wouldn't answer the phone so I sent an email. They charged my credit card today!! I called to complain and they told me that because of the holidays they probably haven't even gotten to my email yet and can't refund me for January even though they haven't sent the box yet. I told the customer service rep (Nick) that I wanted a refund. He said he couldn't give me one until the box was sent and I sent it back!! WOW!! Horrible!! Now i have to dispute the charge with my credit card company!! Don't order from Allure!!!!
I'm living in France and I offered a one year subscription to my sister in law who lives in Las Vegas in December 23, 2017. Allure Box has charged my bank account for the total amount of the subscription and I've received an order confirmation without any order number, since then (we are now mid January) I absolutely have no news about the shipment of any box although it is mentioned on their FAQ "If you are a new subscriber, your box will ship no later than 10 days after sign up". I wrote a complaint to BEAUTYBOX@ALLURE.COM on Jan 2nd and never got any response either. I call it robbery and now I'm about to contact my bank to oppose the payment as an fraud. I'm so unhappy I needed to share this very bad experience.
There are different kinds of retinoids, and they vary in strength. As cosmetic chemist Kevin Gallagher explained, this strength comes with a trade-off: the stronger the retinoid, the faster it works — and the harsher it is on skin. The strongest retinoids are only available with a prescription. But that’s not to say over-the-counter formulations are ineffective. A three-month, double-blind, randomized study of 34 women showed there was no significant difference in efficacy between an over-the-counter 1.1 percent retinol cream and 0.025 percent prescription tretinoin. In short: Retinoids work.
Ladies it’s allure who is the fault! I just got an email stating there is a delay in shipping! They won’t give me shipping notification until next week when I’ve been subscribed to them for over a year! I’m so upset and will not be returning until they change their shipping notifications . They use to tell me that when they charged us every month that it was meaning that the box is about to ship. So I was charged in the 4th and it hasn’t even left their facility 😡 I wouldn’t even be mad if they hadn’t have charged me and get my hopes up.
We've raved about Mad Hippie's budget-friendly vitamin C serum in the past, but their Antioxidant Facial Oil shouldn't be overlooked either. Powerful ingredients like organic argan oil, pomegranate seed oil, and sea buckthorn berry extract are packed in the vegan formula. Apply a few drops with the vitamin C serum (followed by sunscreen, of course) for a moisture-rich combo that will leave skin silky smooth.

Similar issue here. I ordered Allure in November as part of the promotion. Not only did I not receive the Sunday Riley gift (and I was one of the first to order under the promotion) but I didn’t get my November box, either. I called customer service and their answer is a big “I don’t know,” so I’ve cancelled again. Sorry, @lizcadman , you’re not getting any more commissions off me because this promotion was garbage and I don’t trust the next one not to be garbage, too.
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