Worst experience with a beauty box subscription I have ever had. The first box did not even come with any of the detailed products for my first month and I only recieved four products total that was supposedly including the mystery gift. I did not recieve my first box until they took out a second payment for another month. They say that its only first month with a later ship date...nope thats a lie third month and I still dont reciece my box until almost into anothet month or into the next month. Here is the funny thing, no one knows where your box is either, i have been lied to and just flat out told I dont know. I ecen had a cusyomer service person hang up the phone on me at one point asking questions on my first month of the subscription because she was too busy. It was all of 5 minutes trying to understand how there box works as oppose to all of my many other beauty box subscriptions. With all the conveniences dont believe when they tell you they will send you a previous box to accomodate for all the inconveniences, I waited for three months for the september 2017 box I never got. Finally I spoke with the supervisor Josie and well now I understand why the customer service is in shambles I think she was the worst to have a title of supervisor in customer service of all. I would much rather wait on an email from boxycharm, or chat with birchbox than to email with no responses for a week and when you call get the rudest service I have ever experienced. Gave me such a bad taste in my mouth for allure in general ew! Dobt do it go for a box that has the same amoubt of product (sample size) for 5 dollars less like ipsy, sephora play, or birchbox. Save your time and heartache. 
I ordered the August box on 8/18. I received it today, 9/20. Yes, a whole month later. I canceled my subscription because I thought it would make little sense to have to be billed for a 2nd box before I got the first. Customer service didn't seem bothered when I told them why I was canceling but cared enough to offer me a subscription to Allure magazine, at my expense. Um, I'll pass. Upon arrival, the box was stained and wet, thanks to two of the samples that opened inside. One of the products I received wasn't advertised as being in the box but they were sweet enough to include a detailed description of the item I didn't get.
For an affordable (but effective) nigh cream, RoC Retinol Correxion Sensitive performed comparably to its much pricier counterpart when it came to moisturizing and firming. Visia results showed that it was effective at improving UV spots, while testers gave it top points for wrinkle reduction (especially on the forehead) and applauded its lightweight texture and easy absorption. "It's just the right weight for a night cream," said one. "Light enough to sink in, heavy enough to moisturize without causing breakouts." While most volunteers found these nonirritating, if you have problems, layer a plain moisturizer over your retinol night cream.
Worst experience with a beauty box subscription I have ever had. The first box did not even come with any of the detailed products for my first month and I only recieved four products total that was supposedly including the mystery gift. I did not recieve my first box until they took out a second payment for another month. They say that its only first month with a later ship date...nope thats a lie third month and I still dont reciece my box until almost into anothet month or into the next month. Here is the funny thing, no one knows where your box is either, i have been lied to and just flat out told I dont know. I ecen had a cusyomer service person hang up the phone on me at one point asking questions on my first month of the subscription because she was too busy. It was all of 5 minutes trying to understand how there box works as oppose to all of my many other beauty box subscriptions. With all the conveniences dont believe when they tell you they will send you a previous box to accomodate for all the inconveniences, I waited for three months for the september 2017 box I never got. Finally I spoke with the supervisor Josie and well now I understand why the customer service is in shambles I think she was the worst to have a title of supervisor in customer service of all. I would much rather wait on an email from boxycharm, or chat with birchbox than to email with no responses for a week and when you call get the rudest service I have ever experienced. Gave me such a bad taste in my mouth for allure in general ew! Dobt do it go for a box that has the same amoubt of product (sample size) for 5 dollars less like ipsy, sephora play, or birchbox. Save your time and heartache. 
• I did not like anything in my box: Our editors work to inform you of and introduce you to the best products each month, and while Allure is the beauty expert, we understand that everyone's beauty routine is different. Some products may be a better fit to some more than others, but that's part of the fun and part of the service our editors provide: helping you learn about new products. We encourage you to share your samples with your friends, and hopefully next month's box will include products you will enjoy! There are some great forums online for sample exchanging, and we hope you reach out to other subscribers to swap for something you'll love.
×