I guess I must be one of the lucky people because I have never had the issues as far as not getting my bonus items or missing items and it makes me wonder why someone complains about continuously having this issue. How is it that some have NEVER experienced the allure issues and other ALWAYS have a problem? This is honestly the first month where I’ve been confused because I too received the crazy emails.
I never received my December box also… they told me I never paid for it when I called into customer service and talked to one of the customer service reps and gave her my card number. They told.me they were out of the December box. I just got a email about my refund and then one about my January box… I wonder if they are refunding people about the December box or a missing product… hopefully they work everything out soon. I never received my snack nation boxes also…
I’ve had Allure for a year. In that time frame there have only been 2 boxes that were like the Feb box looks. So I can handle that, bc all other months are freaking amazing for $15. Just wanted to mention this, but you can also SKIP a month, not be billed for it, see the next month’s spoilers here, and continue with that next months box without having to cancel and re-subscribe if you’re wanting the March box. =)
I ordered the August box on 8/18. I received it today, 9/20. Yes, a whole month later. I canceled my subscription because I thought it would make little sense to have to be billed for a 2nd box before I got the first. Customer service didn't seem bothered when I told them why I was canceling but cared enough to offer me a subscription to Allure magazine, at my expense. Um, I'll pass. Upon arrival, the box was stained and wet, thanks to two of the samples that opened inside. One of the products I received wasn't advertised as being in the box but they were sweet enough to include a detailed description of the item I didn't get.

This fast-acting anti-wrinkle eye cream works in two stages. The first being the claim that you will see the effects just one hour after application, tightening the skin. Then, Dior’s proprietary formula stimulates twice as much production of hyaluronic acid, creating “youth replenishing matter” beneath the surface. After one month of regular use, you should notice a big difference in the wrinkles around your eyes.
Over the course of 12 hours I have gotten 3 conflicting emails from Allure regarding my January box. First I was told they cancelled my box and refunded my money, then they told me they are running behind and i will get in next week, then i get an oopsie we sent you wrong information i have been charged and they will send out a tracking number next week.

I’m happy to see that there are several of you that are loving the spoilers for January. Now I loved the December box but I’m definitely not feeling the January or the February box lol. I’m not complaining because I know come March I may love the box. It’s a subscription box you can’t make everyone happy 100% of the time and you know what I accept that and I am ok with that. I hope everyone had a wonderful holiday and best wishes for a happy and healthy New Year!
Puffiness and bags under the eyes that appear in the morning may be caused by your sleeping position. Sleeping only on one side places pressure on the blood vessels under your eyes. The pool of blood that accumulates in this area makes the skin appear darker.7 According to Medical News Today, buildup of excess fluid and weakened muscles may cause dark bags under the eyes as well.8
If you don't sleep much during the night, try taking about 45 minute naps once or twice, depending on how much sleep you lose each night. Water, as said in the article above, also helps a lot. If you cannot seem to fall asleep easily during the day (or not at all), try exercising. It tires the body (obviously) and makes your muscles 'long' for rest to strengthen.
While ROC does contain retinoids and AHAs, the two most important anti-wrinkle ingredients, it’s missing sodium hyaluronate, our favorite moisturizing ingredient. An easy work-around is to add a face moisturizer to your routine — preferably one that does contain sodium hyaluronate. (Both our top picks for best face moisturizer feature it, if you need a recommendation.)
What causes them? Though you might hear the word “bags” used interchangeably with “dark circles” or “puffy eyes,” these distinct under-eye pouches are markedly different from either one. This structural puffiness is caused by a combination of fat herniation and skin laxity—they’re genetic and a normal sign of aging. They can appear as early as your late-20s or 30s—but apparently none of the SELFies who complained about bags actually have them, because the docs didn’t diagnose any instances of bagginess in our photos.

Similar issue here. I ordered Allure in November as part of the promotion. Not only did I not receive the Sunday Riley gift (and I was one of the first to order under the promotion) but I didn’t get my November box, either. I called customer service and their answer is a big “I don’t know,” so I’ve cancelled again. Sorry, @lizcadman , you’re not getting any more commissions off me because this promotion was garbage and I don’t trust the next one not to be garbage, too.

I think that modelco product is actually the highlighting cream trio, not eyeshadow. Just FYI, it’s a cream bronzer, blush and highlighter in the trio. A “cream to powder finish” they say. So yeah it’s definitely the highlighting trio as they call it (really a cream blush, bronzer and highlighter) and it’s def not an eyeshadow palette trio like you have listed though


I've been a subscriber for 5 months. For the last 4 of those 5 months, I've been charged for the box and weeks later have had to email to ask where the box is. Only then does my box ever get shipped. Today I decided to call instead of email. The first person I spoke to was very friendly and understood my frustration. He told me he saw in my account that my box has "missed the truck" literally every month. He transferred me to a supervisor to further assist me. That's where the problems really start. He left me with this HORRIBLE woman who was the nastiest customer service representative I've ever spoken to. She basically tried to tell me that it didn't miss the truck and it was leaving the warehouse today.
Vitamin B3, also known as niacinamide, is a skincare essential that’s often forgotten. It can be used to brighten your complexion, reduce inflammation, and keep water from leaving your skin’s protective barrier. Niacinamide helps decrease inflammation of the skin and lower overall redness of the skin, says Dr. Tzu. Research suggests it may also help aid in fading fine lines and wrinkles, amp up your skin’s luminosity, and get rid of dry patches and blotchy areas. Niacinamide has also been found to help prevent and clear up acne, whether it’s hormonal or cystic, research suggests.
Allure has really been cranking out the spoilers! I really appreciate that, it gives me something to look forward to. I’m in love with January and will use everything in that box, plus I’ll order an extra. February is not as exciting, but still really good! I’ll definitely try the mascara with all of you raving about it and I’m excited to try a clear brow gel since I never have. I always find at least one really good product in Allure every single month. I can’t say the same about my other subs.
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