I signed up. I was unable to sign into my account due to their error. I tried emailing them. They didn’t get back to me within the 48 business hours that the automatic email response said so I requested to cancel. I got another automatic response that I was canceled but if I wanted to stay they would discount the rate. I replied with that I just wanted to cancel. My account kept saying active so I keep contacting them to cancel. I wrote 8 emails and gave them 3 weeks. However I Woke up today to them taking out another months box payment.

One of the biggest bombshells is in the package insert for Renova, an FDA approved tretinoin cream used for the “mitigation of fine facial wrinkles in patients who use comprehensive skin care and sunlight avoidance programs”. The package insert clearly states “RENOVA® (tretinoin cream) 0.02% DOES NOT ELIMINATE WRINKLES, REPAIR SUN-DAMAGED SKIN, REVERSE PHOTOAGING, or RESTORE MORE YOUTHFUL or YOUNGER SKIN.”
According to WebMD, collagen molecules are too large to be absorbed by the skin. So while some of the products we have reviewed contain collagen as one of their ingredients, this will likely work more towards helping your skin to retain its moisture, which can still have fantastic anti-aging benefits. However, as well as providing and helping your skin to retain moisture, pro-collagen creams can encourage your skin to increase its natural collagen production – firming it and reducing fine lines and wrinkles. These pro-collagen creams can be very successful, and some even promise results within a few weeks!
If noticing some fine lines sent you straight into a frenzy of Googling anti-aging solutions, you're in the right place. These picks include preventative solutions (like retinol-powered all-stars), formulas for fast results (thanks to elasticity-boosting ingredients), and even some all-natural products that'll help prevent and smooth the appearance of wrinkles.
I ordered the August box on 8/18. I received it today, 9/20. Yes, a whole month later. I canceled my subscription because I thought it would make little sense to have to be billed for a 2nd box before I got the first. Customer service didn't seem bothered when I told them why I was canceling but cared enough to offer me a subscription to Allure magazine, at my expense. Um, I'll pass. Upon arrival, the box was stained and wet, thanks to two of the samples that opened inside. One of the products I received wasn't advertised as being in the box but they were sweet enough to include a detailed description of the item I didn't get.
Ladies it’s allure who is the fault! I just got an email stating there is a delay in shipping! They won’t give me shipping notification until next week when I’ve been subscribed to them for over a year! I’m so upset and will not be returning until they change their shipping notifications . They use to tell me that when they charged us every month that it was meaning that the box is about to ship. So I was charged in the 4th and it hasn’t even left their facility 😡 I wouldn’t even be mad if they hadn’t have charged me and get my hopes up.
The LiftActive achieved fantastic results in the clinical trials! After 4 weeks of twice-daily use, 79% of participants agreed it made their skin their skin smoother and 85% felt their skin was more comfortable. Separately, there was found to be a 38% increase in skin firmness! Even better, it was demonstrated that with continued use, the cream gives long-lasting effects!

Horrible service!!! I signed up for December on the 6th and didn't receive my box until the 27th. I was not happy with items and decided to cancel my subscription. They wouldn't answer the phone so I sent an email. They charged my credit card today!! I called to complain and they told me that because of the holidays they probably haven't even gotten to my email yet and can't refund me for January even though they haven't sent the box yet. I told the customer service rep (Nick) that I wanted a refund. He said he couldn't give me one until the box was sent and I sent it back!! WOW!! Horrible!! Now i have to dispute the charge with my credit card company!! Don't order from Allure!!!!


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